Service scope
The terms apply to our website, showrooms, deliveries, and supporting programs such as maintenance or home charging.
Updates may occur periodically—we communicate material changes through our official channels.
Scope includes:
- Vehicle reservations and test drives.
- Financing, insurance, and energy solutions.
- Customer care, after-sales, and roadside assistance.
Client responsibilities
Customers must provide accurate details and honor scheduled appointments and payment timelines.
Notify our team immediately if anything changes that could affect your order or delivery.
Clients agree to:
- Keep portal credentials and documents confidential.
- Follow driving rules during demos and handovers.
- Settle invoices according to contractual milestones.
Liability limits
We are not liable for damages caused by misuse, unapproved modifications, or third-party accessories.
Vehicle specifications are provided by OEM partners; we validate accuracy to the best of our abilities.
Legal notes:
- Disputes are handled under Iraqi jurisdiction.
- No implied warranty beyond what the contract explicitly states.
- Claims must be raised within 30 days of the incident date.